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FAQ

Frequently asked questions

What does SpiderSecurity do?

We provide innovative, reliable and efficient technology tools to positively transform the social and business environment. We work in artificial intelligence, process automation with cognitive robots (RPA, RDA, IRA), cybersecurity, agile project management with Agile Scrum, and platform development.

Which processes can you automate?

We tackle manual-process challenges with cognitive robots, in record time. We work in process automation, artificial intelligence, sentiment analysis, human assessment through computational models, micro-expressions and blockchain.

What projects have you done?

Recent projects include Terque (platform development), Donde me quejo (platform) and HyperGenIA (automation).

Are you certified?

Yes. We hold ISO 9001 certification from Icontec (SC-2002074), recognized by IQNet.

Where are you located?

At Calle 27 # 80 - 116 (opens in a new tab), Medellín, Antioquia, Colombia.

What are your office hours?

Monday to Friday, 9:00 a.m. to 4:00 p.m. (Colombia time).

How do I request a consultation?

Email us at info@spidersecurity.co, message us on WhatsApp (opens in a new tab) or call +57 310 298 1425: you can request a free consultation. Tell us about your idea or need and, if you have one, your budget.

Where can I submit a request, complaint or suggestion?

Email us at info@spidersecurity.co.

How much experience do you have?

More than 8 years.

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